The office team are taking TOFT on tour across the country from the 26th-29th September, so there will be a slight delay to our usual speedy email replies and we won’t be able to answer the phones. The dispatch team are continuing to ship parcels as normal on the 26th and 27th, and the whole team will be back in the office on Monday 30th of September and will get back to you as soon as possible then. Thank you for your patience.
This weekend you can find us at:
NHM Workshop: 27th September, NHM, London (SOLD OUT)
Malvern Autumn Show: 27th - 29th September, Three Counties Showground, Malvern – with all the crochet veggies and autumnal crochet inspiration!
Yarndale: 28th - 29th September, Skipton Auction Mart, North Yorkshire – with our first hand-dye yarn sample sale since 2019!
Then begins our John Lewis Book tour, starting with Liverpool on Monday 30th. Join Kerry Lord at John Lewis stores across the UK to celebrate a decade of crochet – visit our events page here to find out dates, times and locations.
TOFT's Customer Care Team is here for you, whatever query you might have, from Monday to Friday, 10.00am to 3.00pm. Please don't hesitate to give us a call on 01788 810626 if you have any questions.
Our Customer Care Team is also available to contact via email outside of the above hours. Simply click or tap
here to email us with your query and we'll get back to you as soon as possible.
We aim to respond to all emails, phone calls and social media enquiries quickly during the above opening hours, but please be aware that at peak times such as bank holidays or Christmas, it may take a little longer for us to get back to you.
The TOFT website is open all day every day for online shopping. You can purchase all of our products here, and if you're looking for our latest releases you can shop our NEW section by clicking or tapping here.
Orders will be dispatched as quickly as possible and customer service hours can be viewed above.
Following changes to adapt during the pandemic, our TOFT Studio in Warwickshire closed to the public in 2020 and has since become a creative and inspirational space for the TOFT Team to work behind the scenes on the next exciting new releases, and to ship subscriptions and orders efficiently to our customers. Sadly we no longer offer workshops, coffee and cake, social browsing or visitors to HQ. If you would like to browse a selection of the latest products or meet the team, you may be able to find us at a show or workshop near you – click or tap here to see where we'll be next!
